Terms and Conditions for HydroCore Services
Welcome to HydroCore Services. These Terms and Conditions explain the rules for using our website and provide general information about our heating and plumbing services in Sheffield and across South Yorkshire. By accessing our website or contacting us about our services, you agree to these terms where applicable.
Please read these Terms and Conditions carefully before using our website or requesting a service.
About HydroCore Services
HydroCore Services provides heating, plumbing and related property services, including boiler repairs and servicing, boiler installations, bathroom installations, radiator repairs, leak detection and other plumbing and heating work.
For information about our company and the services we provide, please visit our About Us and Our Services pages.
Use of Our Website
You agree to use this website lawfully and responsibly. You must not:
- Use the website for unlawful, fraudulent or harmful purposes.
- Attempt to damage, disrupt or gain unauthorised access to the website.
- Copy, reproduce or misuse website content without permission.
- Submit false, misleading or inappropriate information through our contact channels.
We may update, modify or remove website content at any time without prior notice.
Service Enquiries and Quotations
You can contact HydroCore Services to discuss your heating or plumbing requirements and request a quotation. Any quotation, estimate, appointment or service arrangement will be subject to the specific details agreed with you.
Prices and estimates may depend on the nature of the work, materials required, property conditions and any additional issues identified during inspection. If further work is required beyond the agreed scope, we will discuss the additional requirements and any applicable costs with you before proceeding, where reasonably practicable.
Submitting an enquiry through our website does not automatically confirm a booking or create an agreement to carry out work.
Appointments and Access
Customers should provide accurate contact details and relevant information about the property and requested work. You should also ensure that we can safely access the agreed work area at the scheduled time.
If you need to change or cancel an appointment, please contact us as soon as possible. Any applicable cancellation arrangements or charges will depend on the terms agreed for the particular booking and applicable law.
Customer Responsibilities
Customers are responsible for providing accurate information about the issue, disclosing relevant property conditions and informing us of known safety concerns before work begins.
You should follow any reasonable safety instructions provided during or after a service. Where work requires access to utilities, appliances or specific areas of the property, appropriate access must be available.
Payments and Additional Work
Payment terms, deposits and any charges will be communicated and agreed as part of the relevant quotation or service arrangement. Customers should pay invoices according to the agreed payment terms.
Work outside the original agreed scope may result in additional costs. We will explain these costs before proceeding, where reasonably practicable.
Safety and Compliance
Heating and gas-related work must be carried out in accordance with applicable safety requirements and regulations. The services available will depend on the nature of the job and the relevant qualifications, permissions and legal requirements.
Customers must not use an appliance or system they reasonably believe to be unsafe. If you suspect a gas leak, leave the affected area and contact the appropriate emergency gas service.
Safety and Compliance
Heating and gas-related work must be carried out in accordance with applicable safety requirements and regulations. The services available will depend on the nature of the job and the relevant qualifications, permissions and legal requirements.
Customers must not use an appliance or system they reasonably believe to be unsafe. If you suspect a gas leak, leave the affected area and contact the appropriate emergency gas service.
Website Information and Liability
We aim to keep the information on our website accurate and up to date. However, website content is provided for general information and should not be treated as a guaranteed quotation, technical assessment or substitute for a professional inspection.
Nothing in these Terms and Conditions excludes or limits any liability that cannot lawfully be excluded or limited, including applicable consumer rights. Any other limitation of liability will apply only to the extent permitted by law.
Intellectual Property
Unless otherwise stated, the text, branding and other materials on this website belong to HydroCore Services or are used with appropriate permission. You may not reproduce, republish or commercially use these materials without prior written permission, except where permitted by law.
Privacy and External Links
Our Privacy Policy explains how we handle personal information. Our website may also contain links to third-party websites. We do not control external websites and are not responsible for their content, availability or privacy practices.
Changes to These Terms
We may revise these Terms and Conditions when our website, services or legal obligations change. The latest version will be published on this page. Continued use of the website after changes are published indicates acceptance of the revised terms where legally applicable.
Contact Us
If you have questions about these Terms and Conditions or our heating and plumbing services, please contact HydroCore Services.
Address: 163 Bannerdale Road, Sheffield, South Yorkshire, England, UK
Email: info@hydrocoreservices.co.uk
Phone: 07526346900
Website: https://hydrocoreservices.co.uk/
For further information, visit our Contact Us, About Us, Privacy Policy and Disclaimer pages. Add the relevant internal links to these page titles when publishing the content.